We've had several of our ads hijacked on Facebook, Craigslist, and Zillow. Nobody affiliated with any of our properties will ever ask you for money prior to allowing you to see the property in person. If you suspect you're dealing with a scammer, contact the local police on their non-emergency number or contact the FBI's Internet Crime Complaint Center ( www.ic3.gov ) immediately. Never pay an application fee for a property that you haven't personally toured. For more information on how to protect yourself from rental scams, visit Rental Listing Scams | Consumer Advice (ftc.gov)
To schedule a showing, simply navigate to the "AVAILABLE RENTALS" section on our website and select the property you're interested in. On that property's dedicated page, click the "Schedule a Showing" button. This will lead you to a brief questionnaire. Once you complete and submit the questionnaire, our team will contact you to arrange a convenient time for your showing.
We offer flexible showing times every day of the week, from 8:00 AM to 6:30 PM.
No! Nobody affiliated with any of our properties will ever ask you for an application fee prior to an in-person viewing. Beware of any person or company that requires an application fee before you're allowed to see a property, as this is a common rental scam.
Yes! Most of our properties are animal friendly. However, additional restrictions or fees may apply.
In order to apply, first schedule an in-person showing. If you choose to apply after viewing the property in person, we would collect the $50.00 application fee per adult prior to sending you our digital application. This fee can be paid electronically or in-person.
We would prefer that you first see the property in person. However, we understand that isn't always feasible. We'll work with you to coordinate a virtual walkthrough if necessary.
No! We use Transunion Smartmove, which conducts a soft pull on your credit. Soft credit pulls will not affect your credit score.
We've partnered with Clearnow, which is an ACH rental payment provider. Tenants enrolled with Clearnow may elect to have their rental payments directly reported to the credit bureaus, which can boost your credit!
Yes! We use Cashapp ($LondonSpringsVA), Venmo (@LondonSpringsVA), and Paypal (Payments@LondonSpringsVA.com).
We understand that you may have questions about our rental properties. To ensure that all prospective tenants receive consistent and comprehensive information, and to streamline our onboarding process, we have designed our website to be your primary resource for all property details, photos, videos, and application steps.
Most of the information you need, including property specifics, showing availability, and frequently asked questions, is readily available on this website. This allows you to access details at your convenience, 24/7.
For direct communication and to discuss specific property details or your eligibility, we kindly request that you first submit a showing request through the property listing on this website. This initial step helps us ensure that you have reviewed the available information and are serious about the property, allowing us to provide more focused and personalized assistance. Your information will never be shared, nor will you ever receive unsolicited communications from us
Unlike some property management companies, we don't list our rental criteria. Instead, we invite you to fill out our pre-showing questionnaire found HERE . This allows us to better understand your specific requirements and preferences. Rest assured, we'll review your information carefully and be in touch promptly to discuss the next steps! Your information will never be shared, nor will you ever receive unsolicited communications from us
None of the utilities are included in the rent. Residents are responsible for setting up and paying for all utilities for the duration of their tenancy.
We understand that choosing the right neighborhood is a significant part of finding your next home. However, as a property management company, we refrain from offering opinions or making subjective comments about neighborhoods, communities, or local demographics. Our role is to provide factual information about the property itself.
We strongly encourage all prospective tenants to conduct their own independent research to determine if a particular area meets their needs and preferences.
Yes! When completing our pre-showing questionnaire, please be sure to include the value of your voucher in your total monthly household income.
Our typical security deposit is 150% of the normal monthly rent. For example, if a property's monthly rent is $1,000, the security deposit would be $1,500.